Politique de confidentialité - Château de Lastours

1. Introduction

This privacy policy is intended to inform the users of the site www.chateaudelastours.com the way in which their personal data are collected, processed, and protected by Family P & J Allard SASin accordance with the General regulation on Data Protection (RGPD).

2. Identity of the controller

Responsible for the treatment :
Family P & J Allard SAS
Calle Miguel de Cervantes
33700 Merignac – France
Email : contact@chateaudelastours.com

3. Data collected

We collect only the personal data strictly necessary for the purpose for which they are processed. This data may include :

Identification data : last name, first name
Contact information : e-mail address, phone number
Browsing data : IP address, browser type, pages visited
Other data : messages sent via the contact form

These data are collected through :

Contact forms
Form of order or booking (if applicable)
Cookies and analysis tools (e.g. Google Analytics)

4. Purpose of the treatment

The data is collected for the following purposes :

Response to requests sent via the contact form
Order management (in the context of the sale of wines online or booking for tours/tastings)
Sending of commercial information (newsletter – with prior consent)
Analysis of the audience of the website
Compliance with legal obligations (billing, accounting, etc)

5. Legal basis of the processing

The treatments are based on :

The consent of the user (form, cookies, newsletter)
L’performance of a contract (order, delivery)
The compliance with legal obligations (tax accounting)
L’legitimate interest the processing manager (security of the site, services improvement)

6. Recipients of the data

The personal data collected are exclusively intended to :

The company Family, P & J Allard SAS
Its sub-contractors in technical terms (hosting, web agency) in the framework of their missions
Logistics service providers or payment (if applicable)

No personal data is sold, rented, or sold to third parties without your consent.

7. Duration of conservation

Your personal data are stored :

For a period of 3 years after the last contact for prospects
During the legal term necessary for clients (e.g. accounting obligations)
Until the withdrawal of your consent to the newsletter

8. Your rights

In accordance with the legislation in force, you have the following rights :

Right of access to your data
Right to rectification
Right to erase (" right to be forgotten ")
Right to restriction of processing
Right of objection
Right to the portability of your data
Right to withdraw your consent at any time

You can exercise these rights by sending an e-mail to : contact@chateaudelastours.com

You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

9. Cookies

The website uses cookies to improve your experience and to perform statistics. You can set your preferences via the banner, cookie, or browser.

To learn more, see our cookie policy (the link is to predict if a separate policy).

10. Security

We implement appropriate technical and organisational steps to ensure the security of your personal data and to prevent unauthorized access, disclosure, or alteration.